Any reasonable business owner with even a shred of integrity would honor a cancelation request from a long standing customer who paid every bill on time - every single one of the payments made over 14 years. Obviously, had I been aware of the non-transparent and unreasonable terms, I would have requested the cancelation prior to October 18th.
One would think that an ethical business would inform their customers when an automatic renewal had been executed. This business had 7 opportunities to provide that information over the 14 years and chose not to. Clearly, based on the number of complaints shown fior this business with the Revdex. I again request that the nudists honor my request for cancelation with no further billing.
Regards, [redacted]. I am not sure who the "nudists" are in this persons response!!!! If she failed to read it that is her fault. Bottom line - this is a valid and enforceable contract that should be honored.
We have allowed Ms. I am truly sorry that Ms. Bottom line - Ms. This is a valid and enforceable contract and Ms. Either way - the ethical solution is to honor the contact and not simply feel that she is above the law and not required to follow the terms of the contract that she signed. A copy of the contract has already been provided. Once again, the Revdex.
Complaint: [redacted] I am rejecting this response because Notice was given to the company of our intent to transfer the contract to my new address both in writing, over the phone, and to the technical representative who set it up in my new house. The alarm system was maintained for a short time while it was vacant, and before it was sold. This was referenced in the quote which was shared in the respondents message.
Subsequently, we cancelled the service since we sold the house. The company had ample time and opportunity to remove the system at the [redacted] house. I in no way barred them from retrieving the equipment. My husband said he could go unlock the house at their convenience since he worked from home. In fact, he offered to even do it on the spot. However, their representative told us that the company would often leave the system because it costs more to remove it than its worth.
There is a witness to this conversation. In addition, the value of the system was overstated. When I set up the system with Intruder Alert, most of the equipment was already in place from the previous residents, the Klawitters.
They would testify to this. What was added included one sensor for the hallway and a new sensor to replace one that was malfunctioning on one of the doors or windows. The parts which were replaced have since depreciated over many years. In addition, and as stated, the company neglected to collect their old parts, even though they had opportunity to do so. According to the technician, this was common practice.
Double-billing occurred despite my calling to ask if the account would be transferable, a written notice, and discussion with the representative who clearly understood our intent. We received no service for which we were charged. We didn't even own the house anymore. A letter was recently sent by certified mail with our intent to immediately cancel our service at the still brook house.
Intruder Alert breached their agreement by fraudulently billing us for years, and failing to remedy the situation. A counter-offer is proposed as such Intruder Alert agrees to reimburse us for 1 year of service which we didn't receive. All parties agree that all accounts are thus settled, and no property or money is owed by either party. When he makes changes to his internet service, connection to the alarm panel is lost and must be re-routed.
If Mr. Static non changing IP addresses are available, or Mr. To make us pay a technician to constantly change his connection due to dynamic addressing is unrealistic. We would also be more than happy to tell Mr. Additionally, the only way to control a thermostat is to buy a compatible thermostat.
Just makes sense. When CPS puts in a remotely accessible thermostat, they change the existing thermostat to their unit. In fact, the thermostat is listed as a separate item on the order form. We respectfully request that the Revdex. Nowhere does the contract state that if the customer decides to change their type of phone Second, the home builder paid for the installation of their system.
Third, it is the responsibility of the customer per the contract to test the system and make sure it is communicating, not the company. Fourth, several times each year we put a notice in with the customers statement warning them of phone line changes and that they should test their system if they make such changes. From small business to high security, UL Certified Mercantile systems, Intruder Alert will design, install and monitor security and access control for your business around the clock.
IAS installs smoke and heat sensors wherever they're needed to help us quickly alert fire department or other emergency responders in an emergency. Contact us to secure your home or business with any of these features by clicking here. These are high security systems used in banks and high-end retail busnesses where complete security is required, often by insurance companies. Call to discuss your security needs. The TeamViewer app lets us "look in" to help resolve problems you may be having with remote access to your security system.
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